| CANCELLING A RESERVATION |
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- The Reservation and transaction fees are non-refundable. No exceptions.
- Campsite, rustic yurt, rustic cabin, tepee, or boat moorage: If you cancel within 3 calendar days of your arrival date, OPRD retains your reservation fee, transaction fee (if any) and first night’s use fee.
- Deluxe yurts, deluxe cabins, day-use/picnic shelters, group camps, youth camps, ranches, horse camps: If you cancel within one month to the day of your exact arrival date, OPRD will retain your reservation fee, transaction fee (if any) and first night/day use fee.
- If your arrival date is today or tomorrow, you must call the park where you have reserved; the phone number is listed on the front of your confirmation letter. If your arrival date is after today or tomorrow, please call Reservations Northwest: Portland Metro Area, 503-731-3411, or outside Portland, 800-452-5687. Cancellation requests can be made 24 hours a day, 7 days a week through the automated voicemail system or via email at OPRD.Reservation@state.or.us.
When your reservation is cancelled via e-mail, you will receive a confirmation e-mail in return. If you do not receive an e-mail, we have not received your request and you will need to contact Reservations Northwest at one of the phone numbers listed above. E-mails are processed daily, Monday through Friday.
- If you paid by Visa or MasterCard, you will receive a credit to your card. If you paid by check, you will receive a check in the mail from the State of Oregon.
- Please be aware that only the person whose name is on the reservation may change or cancel the reservation.
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